Our Promise to You
We promise to provide each client with a holistic service in the time-frame required and in a manner that is best suited to your culture and business objectives. When we say holistic, we also mean honesty; Training often is a symptom of a bigger and sorrier state. For example you may feel you need training that motivates an apparently de-motivated team, what you may actually need is management training or counselling skills for your managers!
We promise to work with you as a team to discover and decide what is the best approach and best solution and the most cost effective long term.
Time is spent with your teams or with individuals identifying issues and solutions through effective communications and an understanding of your business and your short and long term business needs and objectives.
Your Impact can perform as part of your team, will perform as part of your team, and can be seen as part of your team as required.
Your Impact promises to provide the very best service and people, and we combine this service with on-going advice and support to help our clients maximise the efficiency and productivity of their teams. If your managers want advice post course we will talk to them!
We promise to support your company objectives
We promise to be supportive and make use of company processes, policies and documentation
Our Values
- To deliver what we promise
- Meet the clients business needs
- Honesty and Transparency
- Fun with integrity
The return on investment from people training is questionable, and rightly so. In many instances it is sadly a waste of time and money, because there is no impact back in the workplace.
The knowledge of how to measure and track the effects of developmental activities partnered with continuous commitment is the only way to make training a success for each and every business.
This is where Your Impact makes the difference.
We are passionate about partnering with each client to ensure that, from the outset, a joint pledge to develop their people is made.
Clients tell us that they are delighted with the impact we have made on their people and their business, and how different we are in quality, context and expertise of training and development.
"I would happily recommend Your Impact to anyone except our competition".
David Dryden
Managing Partner
Cundall
With your commitment and our difference, we can show you return on your investment and together we will greatly improve the performance and capability of your people.
Our Goals
- To ensure that training works, that it does positively impact the business. Therefore we will ensure that our training continues to be different - in that it is specifically designed to work and add value to you, the client. All of our clients can testify that our use of experiential learning methods, engaging students in the learning and enabling them to take it and apply it to good effect in the workplace, provides them with a tangible return on their investment. Our training changes people's lives and results in a positive impact in your workplace. Our training can be tailored to help you achieve your company's vision and key business objectives. Few training organisations use our methods, rigorous accreditation and constant desire to deliver continuous improvements to all our training provision.
- We will continue the growth of the business and expand into areas where we have no current offering; creating a 'one stop shop' of training and development. We are happy to do this organically, as our clients request additional services however it is important to us that each offering we bring on board is of the highest calibre and we are prepared to take our time and get it right first time. At the same time we are investing in new marketing strategies to expand our client base and bring the 'Your Impact' training experience to a wider audience.
- To uphold and maintain our reputation of providing excellent solutions that work and excellent customer service.We will do all that we can to ensure this.
To achieve these three clear goals, we will continue to invest time formulating the strategic direction of Your Impact, seeking out collaborative partnerships, reinvesting in new training programmes and staying close to our clients and the industry in order to meet your needs.
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"Money doesn't make you happy. I now
have $50 million but I was just as happy
when I had $48 million."
Arnold Schwarzenegger
© Copyright Your Impact Ltd
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